Returns & Refunds Policy

1. General Policy

At Melanin Mall, we want you to be satisfied with your purchase. Our vendors and fulfillment partners may have their own return policies, which apply to their products. Where applicable, we will facilitate returns, refunds, and cancellations in accordance with this Policy.

2. Eligibility for Returns

Products may be eligible for return if they are:

• Defective, damaged, or incorrect;
• Returned within the specified return window provided by the vendor;
• In their original condition and packaging (unless defective).

3. Refunds

Refunds are issued once the returned item has been received and inspected. Refunds will be processed to the original payment method. Processing times may vary depending on your payment provider.

4. Cancellations

Orders may be canceled if they have not yet been shipped or processed by the vendor. To request cancellation, please contact us through your order page or support team as soon as possible.

5. Contact Us

For assistance with returns, refunds, or cancellations, contact: