Shipping Policy
Effective date: September 11, 2025
1. General Shipping Terms
Melanin Mall works with vendors and fulfillment partners to deliver products to customers worldwide. Shipping terms may vary depending on the vendor and product purchased.
2. Processing Time
Orders are typically processed within 1–3 business days, unless otherwise stated by the vendor. Processing times may be longer during peak seasons or promotional periods.
3. Shipping Methods & Delivery
Vendors provide estimated delivery times at checkout. These are for convenience only and are not guaranteed. Delivery times may be affected by the shipping carrier, customs clearance, or unforeseen delays.
4. Tracking
Where available, vendors will provide tracking numbers once orders are shipped. Tracking details can be accessed via your order page or email confirmation.
5. Shipping Costs
Shipping fees are displayed at checkout and may vary by product, vendor, location, and chosen delivery method. Additional customs or import duties may apply depending on your country of residence.
6. Contact Us
For questions regarding shipping, please contact:
Melanin MallEmail: support@melaninmall.com